Portfolio
Jessica M. Kennedy
Virtual Assistant — Remote Administrative & Executive Support
I keep other people's work running on time: inboxes sorted, calendars conflict-free, client records up to date, and documents that look like someone cared. Below is a working sample of that — real inboxes, real trackers, real client notes, pulled from training projects and freelance design work.
Certificates
Completed, verifiable training in remote administrative support.
Virtual Assistant — Alison
CPD-certified course covering the core VA skill set. Completed 17 September 2024.
Verify certificate ↗Professional Virtual Assistance — TrainyX
14-day hands-on programme in professional virtual assistance. Completed 12 July 2026.
Email & Inbox Management
Inboxes organized with custom labels for fast triage, and worked down to zero.
Custom label system
Set up a Client / Follow-up / To review / Urgent label system in Gmail so nothing important gets buried in a busy inbox.
Inbox zero, maintained
Primary tab cleared and kept at zero — every message read, filed, or actioned rather than left to pile up.
CRM & Client Records
Client and lead records kept current inside HubSpot for TrainyX Academy.
Call notes & lead status
Logged call outcomes against each contact in real time and kept lead status current so follow-ups don't slip.
Organized contact records
Maintained clean, complete contact entries — correct details, consistent formatting, accurate lead stage.
Spreadsheets & Data
Structured, checkable trackers built in Google Sheets.
Research tracker — Top 10 Restaurants in LA
Built a research tracker with linked sources, checkboxes, and a dropdown rating system — the kind of structure that makes a research task easy for someone else to pick up and use.
Calendar & Scheduling
Recurring calls, sessions, and project blocks scheduled without conflicts.
Multi-commitment week
Coordinated recurring project calls, full-day bookings, and lesson slots across the same week without double-booking.
Multi-day project block
Held a three-day budget review block on the calendar and kept it visible against other commitments.
Design & Marketing Support
Canva design and short-form video support for small-business clients.
Recruitment flyer
Designed a hiring flyer in Canva — clear requirements, a strong call to action, and application details.
Service flyer — Kency & Co.
Built a services flyer covering the offer, hours, and booking details for a cleaning business client.
Brand logo — Kentacy
Designed a logo concept for a luxury handbag brand, built around a simple bag mark and a clean wordmark.
Promo video — Kentacy
Put together a short promotional video for the same brand, pairing product shots with on-screen offer copy and contact details.